Size: about 11 inches (28cm)
Color: light brown, dark brown, brown-black, natural black, wine red
Product category: Wig ponytail
Applicable face shape: any face shape
Applicable people: Ladies
Hair material: high temperature wire
Applicable skin tone: any skin tone
Horsetail Style: Hair Tress
Whether it can be dyed hot: not hot dyed
Receiving time = Processing time +Shipping time.
- Processing time: Normally 1-3 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
- Shipping Time & Shipping Fees
United States, Australia, Canada, New Zealand:
Standard Shipping (8-15 business days) - Free(Orders Over USD$59)
Standard Shipping (8-15 business days) - US$5.9(Orders Below USD$59)
Rest of world (238 countries and regions):
Standard Shipping(8-18 business days)- US$20
2. Processing time: In order to guarantee the quality of our products, egemiss.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
4. In Covid-19 outbreak, international logistics may encounter a 5-8 days delay.
Custom Tax or Duty
Tips for shipping:
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
4) We apologize that military addresses (APO, FPO, DPO) cannot be delivered.
To determine the shipping fee for items in your Cart:
1.Select Proceed to Checkout.
2.Select or add your shipping address.
3.Choose shipping method
4.Select a payment method.
5.The total shipping cost will be listed under Order Detail
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times. Generally, the average processing time is 5 business days (approximately); however, this is dependent on the item's stock status. For small quantity orders, the processing time is 4-5 business days while large quantities can take approximately 4-10 business days to process.
30 Days Return Guarantee
We offer full refund if the order is cancelled within 24 hours of your purchase. You should contact us at customer center immediately once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 30% cancellation fee because we have already stocked up for the customer and incurred a charge. We will not accept order cancellation request if the orders have been shipped.
We will accept exchanges for a wrong style, size or color. Because of high cost in international shipping, we will ship the correct one in your next order shipment.We will allow a return for an exchange as long the item is unused/unworn with all its label, tags and original packaging. Shipping fees to return the item(s) to us and to resend the exchange will be covered fully by the customer.
Please contact our customer support before sending the products back.
If you are not satisfied with our products , you can choose to be refunded the cost you paid for any of your initially ordered items if they have been returned in original condition to our warehouse. Customers have to cover the shipping fees to return the items.As you know, it will be high tax to import the textile from other country to China. After we Clear Customs, we will show you the Customs tax cost to pay.
What’s Egemiss’s Return/Exchange Policy?
- We do not accept returned package without notifying us upfront.
- We do not accept packages returned using COD service.
How should I make a return?
- Submitting return request by dropping an email.
- Please return through your local post office to avoid tax when it arrives in our country.
- Refund will be released within 5 working days after we received the package.
How should I make an exchange?
- Return package first, as steps above.
- Resend will be arranged once we get return info.
Email us at: firstname.lastname@example.org